Privacy Policy
Last updated: December 21, 2025
Data Protection
End-to-end encryption
Secure Storage
SOC 2 Type II certified
Transparency
You control your data
No Training
Your data never trains models
At Sessionat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
1. Information We Collect
We collect information you provide directly to us, including your name, email address, and payment information. We also collect usage data, such as AI conversations, file uploads, and feature usage to improve our service.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. This includes processing AI requests, managing your account, sending service updates, and providing customer support.
3. AI Model Processing
Your conversations and inputs are sent to third-party AI providers (OpenAI, Anthropic, etc.) to generate responses. These providers have their own privacy policies. We do not use your data to train AI models.
4. Data Sharing
We do not sell your personal information. We may share your information with service providers who assist us in operating our platform, processing payments, or providing customer support. All third parties are bound by confidentiality agreements.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, regular security audits, and access controls. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time. Deleted data is permanently removed within 30 days.
7. Your Rights
You have the right to access, update, or delete your personal information. You can export your data at any time. EU users have additional rights under GDPR, including data portability and the right to be forgotten.
8. Cookies and Tracking
We use essential cookies for authentication and preferences. We use analytics cookies to understand usage patterns. You can control cookie preferences in your browser settings.
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure adequate safeguards are in place for such transfers in compliance with applicable laws.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or through the service. Your continued use after changes constitutes acceptance.
Your Control
You have full control over your data. You can access, export, or delete your information at any time from your account settings.
For privacy questions or requests, contact us at privacy@sessionat.com